Supporting and help to deal with any incidents and issues in organizations. It helps to manage the incidents from the beginning through to their resolution.
Live chat helps solve the problems of your users in real time. Experienced operators answer questions and provide high-quality technical support.
We have experience of building customer-focused support team in different languages and working on building lasting customer loyalty.
A deep analysis of client’s business and needs
Making a business offer depending on the client
Hunting good specialists and further training to provide high quality customer support
Support team learning product/passing product exams
Qualification team begin to make 24/7 support
Constant team training in order to improve the skills